Terms & Conditions:
- If any problem with the item. No worries, contact us and we will assist you right away.
- We take full responsibility of re-shipping, free return by providing a prepaid return label if there is a mistake made from our end.
- If you not happy with the product, No worries. You can return for refund based on our return policy. Most of our items have 30 days return policy.
- Please make sure your shipping address is correct. We do not ship to International PO Box numbers usually as international shipments are sent by DHL or Fedex courier mostly. For US PO Boxes, it is fine most of the time.
Important Shipping info:
- Our order handling period is 24 hours to 48 hours max.
- All items are in Stock and ship Within 24 Hours of receiving payment. Sometimes it may go up to 48 hours. But mostly, we ship within 24 hours.
- Please note, we operate multiple warehouses in many countries. Due to this reason, majority orders are shipped through Amazon fulfillment centers from United States or may ship from Chicago or for Canadian order may ship from Amazon fulfilment center in Canada and for any European orders may ship from London or ship from Amazon fulfilment center in United Kingdom. For rest of the world orders, we ship from Chicago or may ship from Kuala Lumpur, Malaysia.
- International orders are shipped mostly through couriers like DHL or FedEx and in some cases USPS Priority International service. Most of our shipments will reach in 4-5 days’ time usually.
- Any customs duty /import taxes in your country are responsibility of the client. Some countries like Israel, Turkey, and Philippines may have customs duty/taxes and some countries may have tax free thresholds. You can always inquire about it and we will be happy to guide you on the best ways to ship to your country.
- All orders are shipped during working days from Monday to Friday.
- Cut off time for shipping is usually 3PM Chicago time. So any order after 3PM Chicago time, would be shipped out the next working day.
- Any order coming on Friday would be shipped out on Monday.
- If you not happy with the product. No Problems. Please contact us and we will be happy to assist you in taking it back based on the return policy. For most of the items we have 30 day return policy. We only request to get the return in original packing and condition and we keep at least $10 as a restocking fee for most of the smaller sized products shipped to United States. And $15 for bigger sized products.
- We may have higher restocking fee up to $25 for international shipments.
- Customer will have to return the product at their own cost. And you can return the product to one of our nearest warehouse available in United States, Canada, United Kingdom or Malaysia.